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Fisher Manufacturing Company (B)
Kraft, Tim; Weiss, Elliott N. Case OM-1599 / Published July 5, 2018 / 1 pages.
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Product Overview

This case turns to the shipping and receiving side of Fisher Manufacturing Company's business. Plant manager Dorothy Hoffman has to decide whether to add one extra dock door in hopes of ameliorating a delay in unloading trucks. The case can be used in a module on queueing theory. It can be used either in conjunction with "Fisher Manufacturing Company (A)" (UVA-OM-1598), or as a stand-alone case.


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  • Overview

    This case turns to the shipping and receiving side of Fisher Manufacturing Company's business. Plant manager Dorothy Hoffman has to decide whether to add one extra dock door in hopes of ameliorating a delay in unloading trucks. The case can be used in a module on queueing theory. It can be used either in conjunction with "Fisher Manufacturing Company (A)" (UVA-OM-1598), or as a stand-alone case.

  • Learning Objectives